When will I be contacted to book my installation date and time?
The Installation Coordinator will contact you within a few business days of contract signing to book your installation date and time. An email or SMS remin...
Wed, 15 Feb, 2017 at 3:15 PM
What time will the installers arrive?
Our approximate arrival time for morning appointments is between 8:00-9:00 AM, for afternoon appointments  12:30 to 1:30, dependent upon traffic and weather...
Wed, 15 Feb, 2017 at 3:19 PM
How long does a typical installation take?
The times will vary, depending on what and how many pieces of,equipment are being installed. The Installation Coordinator will provide you with an approximat...
Wed, 15 Feb, 2017 at 3:22 PM
What can I do to prepare for installation day?
Insure that walkways,stairways and area around equipment is clear and free of debris and remove items off of walls of the stairways as they may be rubbed aga...
Wed, 15 Feb, 2017 at 3:24 PM
What measures are taken to protect my flooring?
The installers provide clean drop cloths and have protective booties to put over their work boots.
Wed, 15 Feb, 2017 at 3:25 PM
I am converting from oil to gas, do I need to book my own gas inspection?
The installation crew will book the gas inspection upon completion of the installation.
Wed, 15 Feb, 2017 at 3:28 PM
I am having a new oil tank installed, will I get an oil delivery the same day?
We do our best to have oil delivered on the installation date. The installation crew will have jerry cans of oil to place in the tank in the event that a d...
Wed, 15 Feb, 2017 at 3:31 PM
Do I need to be present for the installation?
Yes, we require that someone 18 years of age or older be present during the installation. The person in attendance must be able to answer any questions and...
Wed, 15 Feb, 2017 at 4:00 PM
Do I need a Maintenance Plan on new Warrantied Equipment
Yes, All equipment needs to be maintained on a regular basis to ensure safe and optimal operation. Each Manufacturer as well as various Government Regulator...
Tue, 12 Apr, 2022 at 4:35 PM